Mediation in a healthcare setting: Strategies and implementation

Alan L. Nager


Conflicts and friction are part and parcel of healthcare environments. Associated complexity and multilayered intricacies that exist, leads to unsettling and unresolved circumstances. Issues and problems may occur at all levels in the hierarchical set up universally in healthcare institutions. Resolution of these conflictual experiences has to occur with a pervasive and streamlined methodology that fully dissects out the issues, in order to gain understanding as a preemptive strategy. Through a collaborative framework and mediation, success can be achieved.

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Journal of Hospital Administration

ISSN 1927-6990(Print)   ISSN 1927-7008(Online)

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