A Reliability Framework for the Student Learning Process

Joanne S. Utley, Rhonda L. Hensley


This paper proposes and illustrates an analytical framework for improving the reliability of the student learning process. The proposed framework combines systems thinking with technical tools for error reduction. Data from an undergraduate quantitative methods class were used to analyze student performance. Results of this analysis suggested several failsafe solutions for error reduction. Implementation of these failsafe methods improved class participation and performance.

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DOI: https://doi.org/10.5430/jbar.v1n2p120


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Journal of Business Administration Research (Submission E-mail: jbar@sciedupress.com)

ISSN 1927-9507 (Print)      ISSN 1927-9515  (Online)

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