Vol 2, No 3 (2011)

Table of Contents

Articles

Ownership Structure and Corporate Governance and Its Effects on Performance: A Case of Selected Banks in Kenya
Eric Ernest Mang’unyi
PDF
p2
A Benchmarking Framework for Supply Chain Collaboration: A Data Envelopment Analysis (DEA) application
Assey Mbang Janvier-James, Evameye Didier
PDF
p19
Application of E-Business in Modern Operation of Public Companies in Serbia
Borislav Kolarić, Robert Petrović, Slobodan Radojčić
PDF
p32
Recruitment and Selection Practices in Small and Medium Enterprises: Perspectives from Ghana
Daniel Ofori, Majoreen Aryeetey
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p45
Knowledge Creation and Transfer: Role of Learning Organization
Farhad Alipour, Khairuddin Idris, Roohangiz Karimi
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p61
Does CEOs Performance-based Compensation Waits on Shareholders? A Cross National Analysis
Habib Jouber, Hamadi Fakhfakh
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p68
The Impact of Relationship Marketing Tactics on Customer Loyalty: The Mediation Role of Relationship Quality
Habibollah Doaei, Abbas Rezaei, Rozita Khajei
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p83
The Magnification Effects of Intra-firm Trade of Multinational Corporations
Lina Lian, Haiying Ma
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p94
A Study of Consumer Behavior on Recycling of Fluorescent Lamps in São Paulo, Brazil
Mauro M. Laruccia, Jarbas Vargas Nascimento, Gilmar Jonas Deghi, Mamerto Granja Garcia
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p101
A Research on How Work Experience Influencing Mental Quality of Entrepreneurs
Li Li Zhang
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p113
ISO 9001 Implementation Barriers and Misconceptions: An Empirical Study
Sabah M. Al-Najjar, Maha K. Jawad
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p118
The Impact of Market Orientation on SMMEs in Developing Economies: A Case-study of Botswana
Olumide Jaiyeoba
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p132
The Role of Customer Complaints Management in Consumers Satisfaction for New Industrial Enterprises of Iran
Mohammad Taleghani, Mahmood Samadi Largani, Shahram Gilaninia, Seyyed Javad Mousavian
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p140
The Transition from Corporate Careers to Business Ownership: The Case for Women Entrepreneurs in Malaysia
Siri Roland Xavier, Syed Zamberi Ahmad, Suganthi Perumal, Leilanie Mohd Nor, Jagadesan Chandra Mohan
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p148
Using Effective Factors in Employees Empowerment of Industrial Organizations with Analytic Network Approach (ANP) Case Study: Textile Factories of Qom Province
Hamideh Shekari, Ali Rabiee, Mohamad Ali Afshari, Mona Ahani
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p160
Behavioral Factors Tend to Use the Internet Banking Services Case Study: System (SABA), the Melli Bank, Iran, Ardabil
Shahram Gilaninia, Arman Fattahi, Seyyed Javad Mousavian
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p173