Journal of Management and Strategy

Yayla-Kullu, H. Muge

• Vol 4, No 4 (2013) - Articles
  A Critical Evaluation of U.S. Airlines’ Service Quality Performance: Lower Costs vs. Satisfied Customers
  Abstract  PDF

Journal of Management and Strategy
ISSN 1923-3965 (Print)   ISSN 1923-3973 (Online)

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