The Impact of Emotional Intelligence on Job Satisfaction: An Empirical Study on University Administrative Staff Members

Abstract

The main purpose of the study is to empirically assess the impact of Emotional Intelligence (EI) dimensions (self-awareness, social awareness, self-management, and relationship management) on each individual Job Satisfaction (JS) dimension (working conditions, supervision, co-workers, job security and pay and promotion) of administrative staff members at a public Egyptian university. The study considers EI as a multidimensional variable and investigates the impact of these dimensions on the JS dimensions. The study was conducted in a public university in Cairo, Egypt. The data was collected using questionnaires distributed to administrative staff members. The sample includes 361 responses. The results showed that there is a partial influence of the independent variable (EI dimensions) on the dependent variable (JS dimensions). The theoretical and practical implications of the study, the limitations and future research opportunities are also listed.