Perceptions and Unmet Expectations of Undergraduate Students on the Role of Counselling in Academic Achievement: Implication for Academic Development Program Review

Abstract

This study aimed at evaluating the perceptions of students about the role of counselling and unmet expectation of
undergraduate students. The study adopted a descriptive survey design. The participants (N=150) recruited from first
and second year students of Institute of Education in the University. Over 81% of students are aware of counselling
services and affirm the relevance to academic achievement. However, 69% cannot affirm provision of roadshows to
enhance awareness. The proportion of students disagreeing on provision of roadshows to enhance awareness may
imply non-utilization of available academic development program and unmet counselling needs that calls for a
review.