The Effect of Quality Management Practices on Organizational Performance in Jordan: An Empirical Study

Ali Bakhit Jaafreh, Abedalfattah Z. Al-abedallat

Abstract


Quality management practices (QMPs) have been proposed to improve organizational performance and received substantial attention in recent researches. This study empirically examines the extent to which QMPs and Organizational performance are correlated and how QMPs impacts on organizational performance.
In this study, a QMPs framework is developed according to a comprehensive literature review and represents a relationship between QMPs and Organizational performance through examining the effects of the six QMPs constructs on Organizational performance. Questionnaire using for collected data from the banking sector in Jordan and tested proposed model. The results of this study supported a model proposed.

Full Text: PDF DOI: 10.5430/ijfr.v4n1p93

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

International Journal of Financial Research
ISSN 1923-4023(Print) ISSN 1923-4031(Online)

 

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